Frequently Asked Questions
Do I Need a Prescription?
No. You do not need a prescription for an evaluation in the state of California. You can be seen up to 6 visits or 45 days (whichever comes first) and then you will need a signed plan of care by an MD or DO.
Do You Take Insurance?
We are a private pay practice and we are out-of-network with all insurance providers. We can provide a monthly superbill for you to submit to insurance for reimbursement. We recommend you contact your insurance for details on your individual plan and coverage. We accept HSA and FSA. Unfortunately, due to federal law, we are unable to work with patients that use Medicare or Medi-Cal/Medicaid. Ask us about our wellness services.
How Many Appointments Will I Need?
Every individual and their nervous system responds differently to therapy. Therefore your plan of care is a collaborative and individualized process. Typically musculoskeletal impairments significantly change by 4-6 weeks of consistent and targeted treatment. Your belief systems also influence outcomes. If you are not progressing towards your goals, we can skillfully guide you to other providers in the community that may be a better fit. Consider us part of your managed care team!
What Is Your Cancellation Policy?
Appointment cancellations require 48 hours notice. Because a session is reserved for you, you will be charged the $250.00 for your appointment if you do not cancel in the required window. We are considerate for medical and family emergencies.
Do You Have Parking?
We are located at 2929 Summit Street, Suite 208 in Oakland. There is 2 hour metered street parking available.
Do You Offer Video Meetings?
Yes, contact us for details.
Do You Offer Home Visits?
This is an option if it is appropriate for your care. Additional fee applies based on mileage and time. Reach out for details.
Do You Offer After Hour and Weekend Appointments?
This may be an option per therapist availability. Additional fee applies. Reach out for details.
How Do I Ask My Health Insurance Company if I Have Out-of-Network Benefits for Physical Therapy?
Call the toll free number for customer service on your insurance card. Select the option that will allow you to speak with a customer service representative, not an automated system. Let the customer service provider know that you are seeing an out-of-network (OON) or non-preferred provider.
Ask the customer service representative to quote your OUTPATIENT, OUT-OF-NETWORK Physical Therapy benefits.
Tell them this is for Pelvic and Visceral Physical Therapy and there are NO other providers for this specialized treatment within a reasonable distance from your home. Because of this, your insurance MAY put this towards your IN-network coverage if you have GAP COVERAGE. Ask if this is a possibility.
Information that may be helpful to determine coverage:
Bodyful Physical Therapy and Wellness
Dr. Karah Charette, PT, DPT, RYT
PT License #297842
NPI# 1386128122
Dr. Maryssa Steffen, PT, DPT, WCS
PT License# 296048
NPI# 1346710100